WEB EXIT INTERVIEW

GASTON COMMUNITY ACTION, INC. EXIT INTERVIEW

Dear GCA employee,

Thank you for assisting us by agreeing to complete the following exit interview form. Please answer each question honestly and feel free to be as open and frank as you wish. The information you provide will assist us in making Gaston Community Action, Inc. a better place to work and improved service provider.

Please note that the first four questions have an asterisk (*) next to them. These denote that an answer is required in order to complete the exit interview process. Our objective in collecting this data is to determine potential adverse impacts and or trends that may be affecting GCA employees.

Again, thank you for your cooperation.

1. Employee Information.*

Name
Position
Date
Hire Date
Termination Date
2. Race.*

White
African-American
Hispanic
Asian
Native American

3. Gender.*

Female
Male

4. Location.*

Administrative Office
York Street Office
Highland Head Start
Rankin One
Rankin Two
Weldon
Oaklawn
G.E. Massey
Mountainview
Lingerfeldt
Lincoln Park
Deaton
Cherryville
Highland Charter School

5. Component. *

Head Start
CSBG
Administration
weatherization
Community & Program Development
Highland Charter School

6. Please indicate why you are leaving the Agency and what conditions initiated the leave.

What is your overall opinion of the Agency?

Employee Benefits

Please rate the following using this scale: 1= excellent 2= good 3= fair 4= poor

7. Salary.

Excellent
Good
Fair
Poor

8. Insurance coverage.

Excellent
Good
Fair
Poor

9. Employee orientation.

Excellent
Good
Fair
Poor

10. Initial training.

Excellent
Good
Fair
Poor

11. Physical working conditions.

Excellent
Good
Fair
Poor

12. Ongoing training.

Excellent
Good
Fair
Poor

Policies and Procedures

13. Recruitment process.

Excellent
Good
Fair
Poor

14. Open door policy.

Excellent
Good
Fair
Poor

15. Performance review process.

Excellent
Good
Fair
Poor

16. Posting job openings.

Excellent
Good
Fair
Poor

Employee Relations

17. Keeping employees Informed.

Excellent
Good
Fair
Poor

18. Cooperation among employees.

Excellent
Good
Fair
Poor

19. Fair treatment of employees.

Excellent
Good
Fair
Poor

20. Upholding Agency values.

Excellent
Good
Fair
Poor

21. Morale in your area.

Excellent
Good
Fair
Poor

22. Morale overall.

Excellent
Good
Fair
Poor

23. Cooperation between employees and management.

Excellent
Good
Fair
Poor

24. Resources given to employees to do their Job.

Excellent
Good
Fair
Poor

25. Equipment provided to do my job properly.

Excellent
Good
Fair
Poor

26. Recognition given to employees for good work.

Excellent
Good
Fair
Poor

27. Agency concern with quality and excellent services.

Excellent
Good
Fair
Poor

28. Image of our Agency.

Excellent
Good
Fair
Poor

Relationship With Supervisor

Please rate the following using this scale: 1= always 1= usually 3= seldom 4= never

29. Supervisor resolved complaints and concerns promptly.

Always
Usually
Seldom
Never

30. Supervisor listened to suggestions from employees.

Always
Usually
Seldom
Never

31. Supervisor encouraged cooperation.

Always
Usually
Seldom
Never

32. Supervisor treated me fairly.

Always
Usually
Seldom
Never

33. Supervisor was helpful and knowledgeable.

Always
Usually
Seldom
Never

34. Supervisor exhibited quality leadership.

Always
Usually
Seldom
Never

36. Do you have another job?

No
Yes [If yes [Go to question 36a]

36a. Please complete the following information.

New Job Title
Company Name
City and State
New Salary

37. What did you like about your job?

38. What did you like least about your job?

39. What could have been done to encourage you not to leave? Was this made known to your supervisor prior to your leaving?

40. Why did you originally join the Agency?

41. What did you like most about the Agency?

42. What did you like least about the Agency?

43. Would you be interested in returning to the Agency?

Yes
No

44. Why or why not?

45. Do you have any objections to our sharing your responses with your managers?

Yes
No

46. Do you think our Agency lives up to the values that have been chosen? If no, which value(s) did we not live up to?

No [Go to question 46a, b & c]
Yes ( [Go to question 47)]

46a. How did we not live up to our values?

46b. What do you think was the reason for us not living up to our values?

46c. How can we change what we are doing to insure that we live up to our values?

47. Would you recommend this organization to your fiends as a good place to work?

Yes
No

48. Do you have any further suggestion that will help us improve?

49. Do you have any other comments that you would like to add at this time?


This questionnaire was created using Perseus SurveySolutions.